Off-Campus / Remote Connection to a Lab Computer from a Windows or Mac device for Credit Students

Overview 

Keyserver is a tool that allows students remote access to computers identified in JCCC computer labs. Through Keyserver, a lab computer and the specialized software applications installed on the device can be accessed from a student's device from both on and off-campus.

Keyserver may be accessed at keyserver.jccc.edu.

Note: Connection to VPN is required if accessing a lab computer from both on and off-campus. If the student is not in a program or class that requires vpn they will not have vpn and you will need to create a ticket to request vpn - send it to ATS-Systems. See Install Student VPN  below under the corresponding Windows or Mac operating system for more information.

Note: If you require Splashtop your instructor will request an invitation be sent to you. Splashtop is not required to remote into any lab and connect to a lab computer.

Instructions

Windows

Below are descriptions of instructional documents and videos attached to this article for Windows systems:

1. Install Student VPN Client on Windows
   • This will allow access to the Keyserver using a PC.
2. Remote Access to a Windows Lab Workstation using a PC
   • This is access from a PC to a PC in the lab.
3. Install and Setup Splashtop Business App Client
   • Install on your PC to connect to a Mac workstation in the lab. 
4. Remote Access to a Mac Lab Workstation using a PC
   • This is access from a PC to a Mac in the lab.
5. Keyserver Windows Video.

Mac

Below are descriptions of instructional documents and videos attached to this article for Mac systems:

1. Install Student VPN Client on a Mac
   • This will allow access to the Key Server using a Mac.
2. Install Microsoft Remote Desktop on a Mac
   • This needs to be installed to access a PC in the lab from a Mac.
3. Remote Access to a Windows Lab Workstation using a Mac
   • This is access from a Mac to a PC in the lab.
4. Install and Setup Splashtop Business App Client on a Mac
   • Install on your Mac to connect to a Mac workstation in the lab (This will be used by certain classes, the open labs have no mac computers).
5. Remote Access to a Mac Lab Workstation using a Mac
   • This is access from a Mac to a Mac in the lab (This will be used by certain classes, the open labs have no mac computers).
6. Keyserver Mac Video.

NOTE: Files cannot be stored on a JCCC lab computer. Review the related article regarding document storage to store files on OneDrive or Google drive.